CCPL COVID-19 Response

CURRENT LIBRARY STATUS

All library facilities are closed to the public until further notice. Curbside service is available for picking up holds. Phone assistance is available, call 804-751-CCPL (2275).

Current operating hours are Monday-Saturday, 9 a.m.-5 p.m.

Current curbside pickup hours are Monday-Saturday, 10 a.m.-4 p.m. Curbside Printing service is available, find more info on our Print, Scan, Copy page.

Due dates for items currently checked out have been updated to July 1, 2020.


Curbside Service Available for Picking Up Holds

How to pick up your holds from a CCPL Location

  • Place your hold in our online catalog
  • Receive an email confirming your hold is ready for pick up
  • Arrive at the library - please follow the instructions on any signage in the parking lot
  • Call the phone number listed on the sign at the library.
    • Have your library card number ready when you call
    • Please wait in your vehicle while we check out your items
  • Staff will place your items on the table outside the library’s main entrance.
    • To respect CCPL’s social distancing policy and a zero contact pickup, please wait until staff leave the table to approach.
  • If you have any questions about the process, please call your library (to see all location phone numbers, click here)

Curbside Service FAQs

Please call your library location with any questions you have about curbside pick-up service. (to see all location phone numbers, click here)

  • Can I pick up my holds now?
    • Yes, currently all libraries are offering curbside service.
  • When can I pick up my holds?
    • Curbside service is being offered Monday through Saturday 10 a.m.-4 p.m. Once you receive a Holds Pick-up email, visit your library location and call the phone number listed on signs at the location.
  • Can I return items at the curbside service?
    • We are now accepting returns on Monday, Wednesdays and Saturdays only between 10 a.m.-4 p.m.  Please place items in the designated bins.  Book drops remain closed.  Items will be quarantined according to health department guidelines.  It may take up to a week for items to be returned from your account.  Due dates have been extended to July 1, so you should not accrue fines because of the quarantine. 
  • Do I need my library card?
    • Yes, please call your library location if you have any questions or issues with your library card.
  • What if I don’t have a card?
    • Call your library location or visit our library card web page to submit an application for a library card.
  • May I speak to a library staff member?
    • Please call your library location with your questions. You can use the chat widget on the homepage to live chat with staff.
  • Can a librarian help me with Overdrive/Kindle/Libby/Nook/computer questions?
    • Please call your library location for your digital book and technology questions. 
  • Can you print something for me?
    • Yes, printing is available through our curbside pickup. Please visit the Print, Scan, Copy page for details. 
  • Can you fax or print something for me?
    • Due to the CDC’s recommended social distancing policy, we are unable to provide these services.
  • Can I come in and use the computer?
    • Due to the CDC’s recommended social distancing policy, we are unable to provide these services.