Curbside Services

CurbsideServices

All locations offer curbside services including holds pickup (see below for details) and next-day printing (visit Print, Scan, Copy page for details).

How to pick up your holds from a CCPL Location

  • Place your hold in our online catalog.
  • Receive an email confirming your hold is ready for pick up
  • Arrive at the library - please follow the instructions on any signage in the parking lot
  • Call the phone number listed on the sign at the library
    • Have your library card number ready when you call
    • Please wait in your vehicle while we check out your items
  • Staff will place your items on the table in the designated area
    • To respect CCPL’s social distancing policy and a zero contact pickup, please wait until staff leave the table to approach
  • If you have any questions about the process, please call the library: (804)751-CCPL (2275)


Curbside Service FAQs

Please call your library location with any questions you have about curbside pickup service. 804-751-CCPL (2275)

  • Can I pick up my holds now?
    • Yes, currently all libraries are offering curbside service.
  • When can I pick up my holds?
    • Curbside service is being offered Monday through Saturday during open hours. Once you receive a holds pickup email, visit your library location and call the phone number listed on signs at the location.
  • Can I return items at the curbside service?
    • Book drops are now open at all locations.  Please place returned items in the book drops.
  • Do I need my library card?
  • What if I don’t have a card?
  • May I speak to a library staff member?
    • Please call (804)751-CCPL (2275) with your questions. You can also use the chat widget on the homepage to live chat with staff.
  • Can a librarian help me with Overdrive/Kindle/Libby/Nook/computer questions?
  • Can you print something for me?
    • Yes, printing is available through our curbside pickup. Please visit the Print, Scan, Copy page for details.  Printing from public PCs is available at open locations.
  • Can you fax or print something for me?
    • Due to the CDC’s recommended social distancing policy, we are unable to provide these services. Please visit the Print, Scan, Copy page for details. 
  • Can I come in and use the computer?
    • Yes, limited computers are available at all open library locations.